Coffee

In the heart of Mount Pleasant at our location on 156 West 8th Avenue, Vancouver, BC.
On the shop page of the website there are categories for each blend we carry along with blend descriptions on each product page. If you would like a more personalized recommendation, feel free to contact us and our team can definitely help you pick the right blend for you!
Yes, our Harmony Decaf is an uncompromising, rich, and full-bodied blend. Our decaf is decaffeinated through a chemical-free, organically certified Swiss Water process.
At any of our cafe locations and/or you can visit our retailers page to find where our coffee is sold near you.
We do not add anything to our blends. The words on the labels are tasting notes - flavours that arise by the intentional blending of different beans.

Shipping & Pickup

Expedited shipping in Canada: 3-5 business days
Expedited shipping to the US: 3-7 business days
Xpress shipping in Canada: 1-3 business days
Xpress shipping to the US: 3 business days
You will be sent a Canada Post tracking number once the order has been processed.
If you don’t receive any tracking notifications, please don’t hesitate to contact us at info@milanocoffee.ca or 604 879 4468 and we can assist.
On orders under $100 in Canada and under $150 to the US:
We have flat rate shipping that is calculated a checkout based on location and order weight.
Orders over $100 in Canada and over $150 to the US: FREE
Pick up orders can be picked up at our West 8th location Monday - Friday only.
Orders placed before 10am are available for same day pick up anytime after 12pm.
Orders placed after 10am or on weekends/holidays will be available for pick up the next business day.

We send out the first order same day if the order is placed during business hours.
Next business day if the order is placed over a weekend/holiday.
Either bi-weekly or monthly.
Subscriptions include free shipping Canada-wide. For US subscriptions, only the first shipment is charged.
You can cancel your subscription through the website.
To change your subscription, you will need to cancel your current subscription and sign up for a new one.
If you would like to pause or delay your subscription shipments (you go on vacation, need to catch up on coffee, etc), please contact us to do so.
Please feel free to reach out to us if you have any questions!
You can contact us to modify the blends within your subscription but you cannot mix subscriptions.
If you would like to add a bag to your shipments, please contact us.

Unfortunately all ground coffee is a final sale as we are unable to reuse it once it has been ground. This information is provided on every product page just above the grind selection, to ensure full transparency. Thank you for understanding!
We can only accept returns on products that are in resalable condition. If the product shows signs of use, we can only offer a store credit, depending on the reason for the return. Thank you for understanding!
Refunds may take up to 3 business days to appear on your statement.
If it is taking longer than this, please do not hesitate to reach out to us for a refund confirmation.
If your coffee is wholebean, we’re happy to offer an exchange or refund. Please reach out to us within one week upon coffee delivery, and we’ll assist you in having the coffee returned back to us.

Yes, we are licensed to serve liquor from 12pm to 11pm, and you’re also welcome to BYOB.
Most likely yes! If there’s anything you’d like to bring, please send it our way and we’ll approve it. Decor we don’t allow would be glitter, sparkles, etc. as it is too hard to clean up.
Yes!
Then it’s considered a reservation and you don’t need to rent the space. However, a 20% gratuity will be added to all purchases to support our staff.
If you’d like full service, play your own music, and/or prepaid food items during a reservation, please shoot us an email at info@milanocoffee.ca for more information.
If you’d like to have your event at one of our other locations, please email us at info@milanocoffee.ca.